This is a very specialized officer; he or she works undercover in retail settings observing and taking part in preventing shoplifting. Our officers have special training along with ongoing training as a LPO. We appear in court as needed, as well as process and prepare shoplifters for prosecution. We work with ownership and management to create a program that meets the standards of customer service and enhances public image. Our officers are trained to handle all situations with a NO touch policy. Each officer is also required and trained in the required 5 steps in making a good stop.
1. Selections
2. Concealment
3. Maintain 100% observation
4. Failure to pay
5. Clean, No Touch Stop
In all cases, our officers must have a Florida unarmed security license and some also have a Private Investigator license.
The training is conducted by highly trained experts in Loss Prevention.
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